Background
First line technical support is via email. If you have a support query you should contact us on:support@blackboxtoolkit.com
You will normally receive a response within 48hrs (excluding weekends and public holidays).
Is support free?
Yes. Our users get free technical support directly from the programmers and hardware engineers at The Black Box ToolKit.Technical support for all Black Box ToolKit products
We endeavor to provide first class front-line support for all our products and services and aim to provide a choice of flexible support options.
Before contacting us you are advised to consult the specific support pages for your hardware. These include downloadable software and firmware for all our products and the latest printable PDF manuals.
Our FAQ section contains a wide range of real world examples of using products such as the Black Box ToolKit v3 and mBBTK v2 (event marking version).
Current products
The Black Box ToolKit v3™
Firmware,
PC Software, documentation and utilities for your BBTK v3.The mBlack Box ToolKit v2™ (event marking version)
Firmware,
PC Software, documentation and utilities for your mBBTK v2. USB TTL event marking module
Firmware,
PC Software, documentation and utilities for your BBTK USB TTL
module.TTL to USB keys module
Firmware,
PC Software, documentation and utilities for your TTL to USB keys
module. 1-8 button USB response pad & 8x TTL
Firmware,
PC Software, documentation and utilities for your USB response pad
with 8x TTL.1-8 button USB response pad with voice key & 8x TTL
Firmware,
PC Software, documentation and utilities for your USB response pad
with voice key with 8x TTL.BBTK 4 port USB response box (K-RB1-4)
Firmware,
PC Software, documentation and utilities for your K-RB1-4.
Hand-held USB response button
PC Software, documentation and utilities for your Hand-held USB
response button.Pressure sensitive force
activated USB response pad
Firmware,
PC Software, documentation and utilities for your pressure
sensitive force activated USB response pad. 1-4 button USB response pad
with 1024 position slider/fader
Firmware,
PC Software, documentation and utilities for your 1-4 button USB
response pad with 1024 position slider/fader.
Legacy products
The Black Box ToolKit v2™
Firmware,
PC Software, documentation and utilities for your BBTK v2.1-8 button USB response pad with
ASC port
Firmware,
PC Software, documentation and utilities for your USB response pad
with ASC port. 1-8 button USB response pad
with voice key & ASC port
Firmware,
PC Software, documentation and utilities for your USB response pad
with voice key and ASC port.
Unless otherwise labelled, all products offered for sale by The Black Box ToolKit Ltd are for academic study and/or research use only.
